Privacy Policy

Effective Date: 25/05/2025
Last Updated: 25/05/2025

1. Introduction

K-Tec Microscopes Services Limited (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our website, https://www.ktecmicroscopes.co.uk (the “Site”).

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable data protection legislation in the United Kingdom.

2. What Information We Collect

We may collect and process the following personal data when you use our website or contact us:

  • Contact Information: name, email address, phone number
  • Message Content: any data you provide in contact or enquiry forms
  • Technical Data: IP address, browser type, time zone settings, and other data collected automatically (via cookies or analytics tools)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries and messages
  • To provide you with information you request from us
  • To manage and improve our website and services
  • To comply with legal obligations

We do not use your data for automated decision-making or profiling.

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Consent – When you provide your data via forms or emails, you consent to our processing it for that specific purpose.
  • Legitimate Interests – To improve our services and respond to your communications.
  • Legal Obligation – Where we are required to comply with legal or regulatory requirements.

5. How We Share Your Data

We do not sell, rent, or trade your personal data. We may share your data with:

  • Trusted service providers who assist us in running our website (e.g., hosting, email providers)
  • Legal authorities if required to comply with a legal obligation

All third parties are required to respect your data and comply with UK GDPR standards.

6. Data Retention

We retain your data only as long as necessary for the purposes for which it was collected or as required by law. Typically, we retain contact form submissions for no more than 12 months.

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Right to access – Request a copy of the personal data we hold about you.
  • Right to rectification – Request correction of inaccurate or incomplete data.
  • Right to erasure – Request deletion of your data (also known as the “right to be forgotten”).
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise any of these rights, please contact us at:
📧 info@ktecmicroscopes.co.uk
📮 K-Tec Microscope Services Ltd
Business & Technology Centre
Bessemer Drive
Stevenage
SG1 2DX

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, or loss.

9. International Transfers

We store your data within the UK or EEA. If we ever transfer your data outside the UK/EEA, we will ensure appropriate safeguards are in place in accordance with UK GDPR.

10. Cookies

We may use cookies and similar tracking technologies on our website. For more information, please read our [Cookie Policy].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you by email.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

Data Protection Officer
K-Tec Microscopes Services Limited
📧 Email: info@ktecmicroscopes.co.uk
📮 Address:K-Tec Microscope Services Ltd
Business & Technology Centre
Bessemer Drive
Stevenage
SG1 2DX